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Failure Analysis

Root Cause Failure Analysis

Systematic investigation of product failures, degradation pathways, contamination sources, and manufacturing quality issues.

An artistic study of laboratory glass, teal and amber liquids, and refracted light
A closer look at chemistry.Glass & light · Illustration

Finding the right fit

Who this is for

Quality and manufacturing teams

Batch deviations, customer complaints, and retained-sample comparisons.

Regulatory and technical leaders

Evidence-backed reports for internal decisions and external responses.

Product owners

Fast analytical support when formulation, packaging, or storage issues appear.

Your next step

What you receive

Investigation plan

  • Sample comparison strategy
  • Technique selection
  • Timeline and reporting path

Analytical findings

  • Impurity and degradation data
  • Contaminant observations
  • Supporting chromatograms or spectra

Root cause summary

  • Evidence-weighted conclusion
  • Likely source or mechanism
  • Recommended follow-up testing

Planning your project

A scope that fits
your requirements.

Explore the details, or talk with us about your sample. We confirm methods, documentation, and timing before testing begins.

Review Quality Status
Investigation scenarios

Product recall and complaint support

Rapid-response chemistry for affected lots, retained samples, and field complaint materials.

Contamination and impurity analysis

Source tracing, unexpected byproduct characterization, and cross-contamination pathway support.

Storage and stability failures

Temperature, humidity, packaging, and shelf-life failure mechanism evaluation.

Timing and turnaround

Standard turnaround

5–10 business days for most analyses.

Expedited QC packages

As fast as 24 hours when method, matrix, and capacity allow.

Rush service

Quoted case-by-case, subject to method fit, sample receipt, and lab availability.

Let’s discuss your sample

Ready to investigate a failure?

Tell us the issue, sample history, and urgency. We will map the fastest path to root cause.